Policy

  Welcome to our website! Its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully, Thanks!

1.Product:
    All of our products are produced by the factory and they are of top quality.
For the product size, we have shoes for man 8-12 in US size ( 41-46 in Eur size)and 5.5-8.5 in US size (36-40 in Eur size) for women.
   
2.Mini order:
    For wholesaler,the minimum order of our shoes is 12pairs per style. but we accept the small order such as 1 or 2pairs for the new customers in order to let the customers to take a look at the top quality of our shoes and promptly service. For retailer,the mini order will not limited.But if the order in different style and color,the price must be higher.

3.Price:
    Please e-Mail to us to get our all products price list.

4.Payment:
    For all the orders, prepayment is required. We accept and maintain many payment
channels as bellows. 
Western Union
    We prefer Western Union transfer, it is very fast ,you can learn how to use it via
www.westernunion.com for our information for the transfer, please contact us.

Money Gram
    Please check the website of Money Gram to have more information about  the Money Gram transfer http://www.moneygram.com.

  If you sent the money by Western Union,  please kindly let us know the following information:  first name and last name you write on the bank receipt, and exact amount you make, and the MTCN (  money transfer control number ). Paypal or any other Credit Cards are not acceptable as our bank here is not that sophisticated to allow us to cash out your payment and online purchase is not popular yet.

To get more information, please E-MAIL to us.

5.Shippment:
    SHIPPING / DELIVERY
    Customers are responsible for providing a full valid address, including apartment
number if applicable, for delivery. They are responsible for getting mail forwarding if
they are moving and for putting a vacation hold if they do not anticipate they will be at
home when the package is due to arrive.
    The packages will be delivered by express(EMS, DHL, TNT, FEDEX ,SODEXI,UPS), according to the quantity and the requirement of the customer.
    After payment is confirmed it will go through a 24 hours processing period which
starts the following business day. Once the Processing Phase is complete, please
allow 4-10 business days for arrival of merchandise.
    The following is the explanation of express, the maximum quantity we send at one time
to one address is 6-8 pairs or 24-48 pairs, if your order quantity is more than 60 pairs, you have to provide us more addresses, or we will send your shoes in several times.

6.Delivery time:
    If the goods you order are in our stock, We will send the goods within two working
days after we get the payment . Once we ship out the shoes, we will provide you with the tracking numbers for tracking. Normally, it will take 5-8 working days for the shoes to travel to UK, 6-8 working days to North America and 7-9 working days to other areas.

7. Return
    It is necessary to contact us and obtain an authorization before returning any product to us. 
    Acceptable reasons for an exchange: factory defect on the shoes, wrong shoe color/size was sent, mistake made on the part of us. 
    Unacceptable reasons for an exchange: colors of the shoes are darker/lighter than picture,  shoes had minor color differences from the picture.
    All sales are final - please ask any questions you have before ordering to limit to prevent any problems.

8. Customs policy:
    We have many methods and experiences in Customs Clearance, so your package always will delivery safely.  But if the package seized by chinese customs, we can resend all without your any other charge. If the package seized by your country customs, we also can resend all, you only need pay the shipping cost for them.